Building Materials Supplier: Announcing Deliveries to the Construction Site

A building materials supplier delivers to dozens of private construction sites every day. Time and again, a driver with a crane truck arrived at a locked construction fence because nobody knew about the delivery. Every failed trip cost time, diesel, and often a second attempt the next day.

Dispatch plans all deliveries in the Outlook calendar and enters the builder's mobile number with a # sign. The day before, an SMS with the date, time window, and material is sent automatically. Shortly before departure, the dispatcher sends a second SMS directly from Outlook to let the builder know the driver is on the way.