Zapier Manual

In this manual we want to describe to you how you can connect your web app with LOX24 using Zapier. Zapier is a web service which lets you connect to 2,000+ other web services like Dropbox, Zendesk and Gmail. You need no coding and it’s quite easy. This way you can automate your day-to-day tasks and build workflows between apps that otherwise wouldn’t be possible.

Connect LOX24 to hundreds of other apps with Zapier

Each Zap has one app as the Trigger, where your information comes from and which causes one or more Actions in other apps, where your data gets sent automatically. 

So for example you can get a information SMS (action) when something happens with one of your apps (trigger). Or if you use our inbound numbers to receive sms, when receiving an incoming message (trigger) you can do a specific action with one of your other apps, for example create a support ticket.

Getting Started with LOX24

So first you need a LOX24 SMS Account. If you don’t have one, you can sign up for free and with 50 Cent of free test credits for your first text messages here.

Getting Started with Zapier

Sign up for a free Zapier account, from there you can jump right in. To help you hit the ground running, here are some popular pre-made Zaps.

There are three different ways to work with LOX24 and Zapier.

  • Start with an APP, send a SMS: Based on some trigger of your apps, you will send one or multiple text messages
  • Start with a SMS, use an APP: You will receive an inbound sms, and based on this performe some action with one of your apps
  • Start with SMS, use an APP, send a SMS: You will receive an inbound sms, perform some actions, and send afterwards a text message (for example a reply).

So let’s start with the SMS, if you want to start with the app, jump here.

Start with a SMS, use an APP

  • Make a Zap

Click on the right menu on “Make a Zap”

  • Name your zap and search for “LOX24”
  • If you are already using LOX24 at Zapier, select your account data. Else click on “Add a new account” to configure LOX24 access data for Zapier
  • API Client ID is the same client ID you are using to login to your LOX24 web account at account.lox24.eu. You can also see this client ID at anytime in the Dashboard of the web account.
  • The API Security Token can be generated or copied from your LOX24 web account. You will find it in Settings and API-Settings. Please keep in mind to use v2 API Key:
  • You can create your Zap based on specific filter options. For example you can run the zap if the incoming message includes a specific text. Or you can choose to execute the zap only if the incoming messages comes from a specific number. Also if you use more than one inbound numbers at LOX24 you can select only one of these numbers for your Zap
  • Test your trigger

To pass this test with success, you have to has send at least one sms to one of your inbound numbers in the last days. You should see as result one of your incoming messages

  • Now you have to choose what happens next. Search for the app which should perform an action based on the incoming message:

As example we will create a ticket on Freshdesk Support Ticket System

  • We choose “Create Ticket” from the available actions
  • Same as for LOX24, we now have to select or enter our Freshdesk user data
  • We can now fill the ticket data with data from the incoming sms like the message text or the phone number. Of course you can also enter static data here:
  • On the last step you can test your new Zap and Finish the Setup.
  • Don’t forget to activate it:

Start with an App, send a SMS

  • Make a Zap

Click on the right menu on “Make a Zap”

  • Name your zap and search for the app which will trigger a SMS. As example we will use Gmail to get a notification for an urgent mail.
  • We choose as trigger event a “New Email matching Search”:
  • In order to connect with Gmail, we have to sign in:
  • We can define complex search criteria to get SMS notifications just for specific mails. As example, we only want to get a notification if the mails seems to be urgent:
  • We can test our search criteria in the next step:
  • Now we continue to the next step and search for LOX24
  • We choose “Send SMS”
  • Enter or choose our LOX24 user data:
  • API Client ID is the same client ID you are using to login to your LOX24 web account at account.lox24.eu. You can also see this client ID at anytime in the Dashboard of the web account.
  • The API Security Token can be generated or copied from your LOX24 web account. You will find it in Settings and API-Settings. Please keep in mind to use v2 API Key:
  • In the next step we have to configure our SMS.
    • Service-ID let’s you choose between Economy, Pro and Direct SMS. For important messages we recommend Direct.
    • The Sender-ID of your message is to see from whom the messages comes. We will enter in the example the Name of the sender of the E-Mail from Gmail
    • Destination number let’s you enter the phone number or numbers which should get the notification
    • You can also choose a group, if you have such a group created on the LOX24 Web-Account
    • As Text we enter the mail text from Gmail
    • Send-At is to define a certain time when the message should be sent. But as it’s an urgent email in the example, we keep this empty.
    • Is Unicode we set to “False”, as we only expect messages with latin charset. Else we should use “True”
  • In the next step we can test it and send a SMS.
  • When all is done, don’t forget to activate your Zap

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