Why You Need SMS Two-Factor Authentication

We are in the age where security is the most important aspect in the business world more than ever. Each year records the highest average cost of data breaches with not need sight. Cybercrime and attacks are becoming more common than ever, but with the techniques like two-factor authentication (2FA) and SMS, the business world is evolving. There are better ways to authenticate your customer’s information and keep it safe from prying eyes. (more…)

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How A2P SMS Can Impact Your Customers’ Experience

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Since the inception of internet, SMS, and social media, we’ve been living in a world that’s always “on”—a world where customers expect brands to meet their needs in real time. For companies, the buffer of time between marketing and delivering services to customers has shrunk. The customer’s behavior and experience are about more now than just the “marketing and sales journey”. They’re about feeling: good—versus angry, stressed, or frustrated. (more…)

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